OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
50 ratings and 25 comments received in the last 90 days.
29 September 2023
Good experience at dealership
27 September 2023
Agreed range of servicing carried out and areas of concern highlighted
26 September 2023
Very satisfied with the work carried out and condition of car
26 September 2023
The dealership couldn't have been more helpful
26 September 2023
The impression given of the service team "knowing my car" and being thoroughly invested in its safety, performance and customer focus.
25 September 2023
Even though there was a delay due to needing an unanticipated spare part we were kept informed all the way through the process
24 September 2023
Good service
24 September 2023
The confidence that entrusting my car to a main dealer the likes of Mini and Vertu gives.
24 September 2023
Booking service not very flexible. Rang in good time to book both mot and service on one date. Was advised too busy to do both together so I was not able to use my £30 mot lifetime voucher. It cost me an extra £24 to take it elsewhere, NOT HAPPY
30 September 2023
Friendly and helpful staff. Coffee while you wait.